You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...How can I cancel my service(s)?
We take client satisfaction very seriously and will do everything we can to ensure that you have...How do I recover my client area password?
Client area passwords can be recovered by using the "Recover Password" link found at the bottom...How do I update my billing information?
Login to the client area. Locate the link labeled "Update your details". Under the "My...How do I upgrade or downgrade my hosting service(s)?
Upgrading or Downgrading a service that you have with us is very easy and takes a matter of...How long does it take to activate my account?
Most products are activated immediately after we receive confirmation of payment. If your order...I'm going to be away for a while, what do I do about invoices?
If you know you're going to be away when an invoice is upcoming, please add credit to your...My order was marked as fraud, help!
Hudson Valley Host uses a number of systems to ensure an order is legitimate in order to cut down...What happens if I forget to (or am unable to) pay my invoice(s)?
At Hudson Valley Host, we understand that for one reason or another, you might not be able to pay...What is your payment and refund policy?
Hudson Valley Host does not offer refunds on any of our services. However we are commited...Why has my account been suspended?
If you are recieving an "Account Suspended" page when trying to access your site, it could be...