Why has my account been suspended?

If you are recieving an "Account Suspended" page when trying to access your site, it could be there for a number of reasons including but not limited to:

  • Lack of payment
  • CPU limit exceeded
  • Bandwidth limit exceeded
  • Violation of our Terms of Service

To determine why your account was suspended, please contact our billing department from your client area to find the issue and the resolution. Most accounts can be unsuspended almost immediately, depending on what caused the account to become suspended in the first place.

  • 106 Users Found This Useful
Was this answer helpful?

Related Articles

What is your payment and refund policy?

Hudson Valley Host does not offer refunds on any of our services.  However we are commited...

How can I cancel my service(s)?

We take client satisfaction very seriously and will do everything we can to ensure that you have...

What happens if I forget to (or am unable to) pay my invoice(s)?

At Hudson Valley Host, we understand that for one reason or another, you might not be able to pay...

How do I upgrade or downgrade my hosting service(s)?

Upgrading or Downgrading a service that you have with us is very easy and takes a matter of...

My order was marked as fraud, help!

Hudson Valley Host uses a number of systems to ensure an order is legitimate in order to cut down...